Telecommuting during COVID-19 with F5 Remote Access Solutions - Are you Licensed?

With all the problems COVID-19 is causing, telecommuting will continue to be the norm. Below we've have set up some steps for you to follow in order to determine what you can do (VPN-wise) with your F5 if you have BIG-IP Access Policy Manager (APM) licensed and provisioned.

First we'll determine what your license is set for using tmsh via K15032: Determining license limits of the BIGP-IP APM system:

tmsh show /apm license

The command output appears similar to the following example:

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Global Access License Details:
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 total access sessions: 2.5K
 current active sessions: 0
 current established sessions: 0
 access sessions threshold percent: 75
 total connectivity sessions: 500
 current connectivity sessions: 0
 connectivity sessions threshold percent: 75
 total swg sessions: 0
 current swg sessions: 0
 swg sessions threshold percent: 75
 total swg limited sessions: 2.5K
 current swg limited sessions: 0
 swg limited sessions threshold percent: 75

How do I determine what's included in my BIG-IP?

Base CCU and Access session by platform with below link, IF you have BIG-IP Virtual Edition (VE), Viprion or older platforms see the links at the top of K95135311: The BIG-IP APM platform session capacity for iSeries and Virtual Edition (license v16 and earlier)

How do I tell if I’m using a CCU or Access Session?

To determine how you will be using APM see K13267: BIG-IP APM connectivity license use . This will help determine your Access Session versus User Connectivity License (CCU) need.

For Example: If provisioning a VPN service then a CCU will be consumed per connection

Once you've determined that you have BIG-IP APM licensed and have enough CCU/Access Sessions, head over to F5 Supporting Our Technical Community During the COVID-10 Outbreak article. We've gathered together a list of configuration and troubleshooting guides that have helped our users in the field.