1024 Words: I Didn't Say It Was Your Fault, I Said I Was Going to Blame You
#webperf We often lay the blame for application performance woes on the nebulous (and apparently sentient-with-malevolent-tendencies) "network". But the truth is that the causes of application perfor...
Published Nov 11, 2013
Version 1.0
Lori_MacVittie
Employee
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The_Bhattman
Nimbostratus
NimbostratusThe blame game, at least for the companies I have been in, are fundamentally about ego and/or laziness which doesn't solve the problem.
The approach I like to take is determine where most of the problem exists for the entire year. Ideally the helpdesk system would track the problem and solution as server, application, network, etc. This would provide where the % failures would exist. A company could use that to advance their troubleshooting in areas of where the highest probability of failures would exist.
My 2 cents,
-=Bhattman=-