F5 iApp Automated Backup

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Updated Feb 15, 2022
Version 2.0
backups
BIG-IP
devops
iApps
aj11's avatar
aj11
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Jun 01, 2018

I'm having some issues with authentication: In the logs, it shows the warning banner on the host I'm trying to send the backup to, but then shows this:

Permission denied, please try again.
Permission denied, please try again.
Received disconnect from xx.xx.xx.xx: 2: Too many authentication failures for backuphost
lost connection
f5.automated_backup iApp automated_backups_iapp:loadbalancer.com_20180601_085600.ucs REMOTE COPY (SCP) FAILED (check for errors above)
f5.automated_backup iApp automated_backups_iapp: FINISHED

We tried to enter the username/password, and I also copied the private key from the backuphost but still the same. Also, I checked /var/local/ucs for the local copy it would (should?) be copying over but there is only a "config.ucs" file (~70M) and the file's last dated a few weeks ago when we first installed it, I believe. It's been running every few minutes but failing and I thought it was just the copy part that fails. Any guidance would help. Thanks.