Forum Discussion
sergio_baza_alo
Altocumulus
7 years agoWhy the page /my.policy redirects users to /vdesk/hangup.php3 ?
Hello all,
I have a problem with the APM, I have an application published and sometimes the users are unable to see the login page, instead of that they get the logout page.
This is very s...
youssef1
Cumulonimbus
7 years agoHi Sergio,
For information, vdesk/hangup.php3 is a script deleting a user's session (remove cookie regarding your session).
You can be redirect to vdesk/hangup.php3 when you don't pass the policy (VPE).
Did you check the report ? in order to see why the user is logged out.
Last point you have 2 differente type of loggout using vdesk/hangup.php3.
- when user trigged a logout.
- when your fail apm policy (and in this case, you will find your session ID)...
Regards
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