Forum Discussion
sergio_baza_alo
May 14, 2018Altocumulus
Why the page /my.policy redirects users to /vdesk/hangup.php3 ?
Hello all,
I have a problem with the APM, I have an application published and sometimes the users are unable to see the login page, instead of that they get the logout page.
This is very s...
youssef1
May 14, 2018Cumulonimbus
Hi Sergio,
For information, vdesk/hangup.php3 is a script deleting a user's session (remove cookie regarding your session).
You can be redirect to vdesk/hangup.php3 when you don't pass the policy (VPE).
Did you check the report ? in order to see why the user is logged out.
Last point you have 2 differente type of loggout using vdesk/hangup.php3.
- when user trigged a logout.
- when your fail apm policy (and in this case, you will find your session ID)...
Regards
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