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Giannis's avatar
Giannis
Icon for Altostratus rankAltostratus
Aug 12, 2021

Username field is blank on BIG IQ APM session summary

  Hello All,   I'm facing a weird issue. On the BIG IQ under Monitoring > Dashboards > Access > Sessions > Sessions Summary the username field on the table is blank.   I also noticed that ...
application delivery
BIG-IP Access Policy Manager (APM)
BIG-IQ
AlexBCT's avatar
AlexBCT
Icon for Cumulonimbus rankCumulonimbus
Aug 22, 2021

Hi Giannis,

 

It looks like the logging traffic is not making its way to the BigIQ. If you are still having the problem, can you tell a bit more about your environment?

  • How many DCD's have you got configured?
  • Is the logging service activated for Access/APM?
  • Can you see that logging for APM is configured on the BigIP?
  • Can you do a tcpdump on the BigIP and DCD to confirm that the log messages are sent and received?