Forum Discussion

Andy-didnt-like-uucp's avatar
2 years ago
Solved

unable create service case in my.f5.com

Guys subject. every time i enter either S/N of my fresh r2800 or last 7 signs of base reg key page responds it's invalid. capital not capital - the same effect. Help!!!
  • Leslie_Hubertus's avatar
    2 years ago

    That's frustrating! Unfortunately (at least to me, because I dislike talking on the phone), as Aubrey said you'll need to call Support. 

    North America: 1-888-882-7535 Outside North America: +800 11 ASK 4 F5

    Or call your regional F5 Support number.

  • Leslie_Hubertus's avatar
    Leslie_Hubertus
    2 years ago

    If you have access to your actual contract with F5, it'll be there. Otherwise, you can contact your account rep and they'll know.

    If you're calling Support, I think you can press 0 or say "representative" to get to a person.