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tstott707's avatar
tstott707
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Dec 01, 2023

Troubeshooting website connection

We are using BIG-IP with LTM and SSLO to inspect web application traffic. What are good troubleshooting techniques to go through the device when a website doesn't establish connection? We would want ...
application delivery
  • Lucas_Thompson's avatar
    Lucas_Thompson
    Dec 01, 2023

    By "these modules", I'm assuming you mean "the SSL Orchestrator module". We do have a deployment guide over here that is very comprehensive:

    https://clouddocs.f5.com/sslo-deployment-guide/sslo-11/

    Reading the deployment guide will give you a good understanding of how the SSL Orchestrator module works and how to set it up.

    SWG and SSLO essentially use the same architecture but the setup is somewhat different, as you've no doubt found. We generally recommend using SSLO to perform the setup, then using "SWG as a Service" to perform custom authentication, auditing, or authorization logic as needed. That is covered here:

    https://clouddocs.f5.com/sslo-deployment-guide/sslo-11/chapter3/page3.06.html

     

tstott707's avatar
tstott707
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Thank you for the attachment and explanation. We deployed the SSLO and rarely have to make the changes with that module when websites have issues. We do run LTM using iRules and Data Group along with SWG and website bypassing when needed. Is there another article that walks through a checklist when you are implementing these modules in the environment. 

Lucas_Thompson's avatar
Lucas_Thompson
Icon for Employee rankEmployee
Dec 01, 2023

By "these modules", I'm assuming you mean "the SSL Orchestrator module". We do have a deployment guide over here that is very comprehensive:

https://clouddocs.f5.com/sslo-deployment-guide/sslo-11/

Reading the deployment guide will give you a good understanding of how the SSL Orchestrator module works and how to set it up.

SWG and SSLO essentially use the same architecture but the setup is somewhat different, as you've no doubt found. We generally recommend using SSLO to perform the setup, then using "SWG as a Service" to perform custom authentication, auditing, or authorization logic as needed. That is covered here:

https://clouddocs.f5.com/sslo-deployment-guide/sslo-11/chapter3/page3.06.html

 

  • tstott707's avatar
    tstott707
    Icon for Nimbostratus rankNimbostratus
    Dec 04, 2023

    Thanks Lucas. I will read these and then post another topic if I have something else