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Forum Discussion

adrian_171483's avatar
adrian_171483
Icon for Cirrus rankCirrus
Dec 09, 2015

SSL / Intermediate Certs in SSL profiles

Hi all,   Slightly confused about SSL Client Profile Chains on the LTM. i have a site that is complaining that the Intermediate certificate is missing, but we have already installed the provider...
LTM
security
Michael_Jenkins's avatar
Michael_Jenkins
Icon for Cirrostratus rankCirrostratus
Dec 09, 2015

One thing we ran into was not having the right chain associated with the profile. Our domain cert had a couple intermediate certs on the way up to the root certificate, and one of those in the middle was not available by default on some devices our users were using. Once we added the full chain to the profile, it resolved the issue for those users. So verifying that the cert chain has all the necessary intermediate information in it may be a good place to start.