Forum Discussion

dani_salvado's avatar
dani_salvado
Icon for Altostratus rankAltostratus
Feb 14, 2023

Setup Master Key ERROR

Hello,   I'm trying to use the REST proxy on the BIG-IQ system to request a BIG-IP device as follows: # Parameters for the requests headers = { 'X-F5-Auth-Token': f'{token}', 'Content-T...
application delivery
cloud
devops
security
buulam's avatar
buulam
Icon for Admin rankAdmin
Mar 10, 2023

Hi dani_salvado I think this may be due to the master passphrase no longer matching. I found an instance where it was due to a corrupt upgrade. It was suggested to roll back and re-run the upgrade.

Or, if a new install, you may need to consider backing up the config, reinstalling to a new partition and reloading the config.

This is based off some support cases I saw so you might consider filing a ticket to determine your best course of action.