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SanYang's avatar
SanYang
Icon for Cirrus rankCirrus
Dec 04, 2023

Restart TMM frequency

Hello,

Original environment :

I upgraded one F5 to 15.1.10.2.0.44.2 and switched to Active.

The standby is constantly rerestarting tmm and the offline and standby states are constantly switching.
Tried two groups in the same state with the same results...
Has anyone encountered the same situation ?
(p.s. For some reason the customer is unable to upgrade the standby to 15.1.10.2.0.44.2...)

Any help is appreciate.

application delivery
  • F5_Design_Engineer's avatar
    F5_Design_Engineer
    Icon for MVP rankMVP
    Dec 04, 2023

    Please check the vlan failsafe configurations vlan failsafe timeout value is configured as low, change that value

    Also the network settings have to configure on both boxes individually as they don't replicate so change on both box settings 

    Is it reboot setting than you need to disable it on the relevant vlans 

     

    https://my.f5.com/manage/s/article/K13297

     

  • zamroni777's avatar
    zamroni777
    Icon for Nacreous rankNacreous
    Dec 04, 2023

    check the /var/log/ltm

    also upload the qkview to ihealth.f5.com.
    it may provide some analysis

  • F5_Design_Engineer's avatar
    F5_Design_Engineer
    Icon for MVP rankMVP
    Dec 04, 2023

    Hi SanYang,

    Have you done the license reactivation on the F5 before starting reboot to the new OS partition, if not done, please check and boot back to old partition from console port and fix the license reactivation.or if severity please open a TAC case for live tshoot.

     

    Also  it is highly recommended to Force Offline the standby unit while you upgrade it so that it will not declate itself as Active if HA issues. When you are ready to upgrade the primary, before Force Offline the primary you have to  Release Offline on the standby and do a failover from primary to make it standby and now once Primary is now standby & the upgraded Standby will be Active, now you can force offline the primary which is standby now, although in F5 Primary /Secondary are not used in F5 documentation, they use Active/Standby, but for our ease we can mark who is Primary before we start the OS upgrade activity and who is Seconday and based on that we can mark Active /Standby and switch the roled after failover. Also remember the reason stated is that HA Active/Standby  will not work properly on two different versions. There you will see HA state as Disconnected.

    Please write back for more help.

    HTH

    🙏