Forum Discussion

Cirrus

Apr 29, 2020

question of limitation and expiration for rest api token

now I cannot login ltm via rest api , i thought the number of token of my account has reach the maximum .here is an error login myhost fail b'{"code":401,"message":"remoteSender:http://localhost:81...

Satoshi_Toyosa1
Apr 30, 2020
It is not obvious from the error message you provided, however, a usual error message you get from authorization error (e.g., incorrect password) is "message": "Authentication failed." The issue may be a bit deeper than you may think. Try restarting the iControl REST framework daemon by running 'tmsh restart sys service restjavad'. If the issue still persists, I recommend you to file a service ticket to F5 support.

Satoshi_Toyosa1

Ret. Employee

Apr 30, 2020

It is not obvious from the error message you provided, however, a usual error message you get from authorization error (e.g., incorrect password) is "message": "Authentication failed." The issue may be a bit deeper than you may think. Try restarting the iControl REST framework daemon by running 'tmsh restart sys service restjavad'. If the issue still persists, I recommend you to file a service ticket to F5 support.

caulfiedd_spurr
Cirrus
May 20, 2020
thanks for your reply.
I have contact F5 support , it turn out the process on F5 , after restart javarestd , it recover
- catoverflow
  Altocumulus
  Nov 14, 2022
  Did they tell you what was the reason why you had to restart the service? I am asking you, because I am having a similar problem of 401 unauthorized when consulting via API, and it makes me think about token handling, because it is not something that happens all the time, but sometimes, but after seeing the problem that you had, I restarted the service and it started to work correctly. I'm running version BIG-IP
  15.1.5.1.
  Thanks in advance,
  
  Cheers