Forum Discussion
NimbostratusProblem adding network interface to VM for Big-IP 11.3
I'm trying to add some interfaces to our Big-IP VM and it isn't going well. When I add the interfaces, we already have 4 defined, we lose access to the configuration GUI and SSH access to the VM. The only way to access the Big-IP is through the console from the Virtual Center GUI. This is a documented problem with running Big-IP under VMware (CR 137616) but the workaround doesn't work for us. It says to run the command "rm /var/db/mcpd*", which we can't from the TMSH shell. Any ideas how to get this thing working would be greatly appreciated.
33 Replies
Dennis_Caffi_11OK, how do I add advanced shell access to an account. It is not an option when I go into the configuration GUI -> System -> Users. I'm new to he F5.
Thomas_GobetHi,
Can you tell us which role is assigned to your user ?
You should find Advanced Shell into "Terminal Access" parameter.- Dennis_Caffi_11The role is Administrator and the Terminal Access is tmsh. The other selection is Disabled. This is the "admin" user. Should I create a new user? Also, how do I tell which version (Lab or trial) of Big-IP LTM VE we are running, or does that make a difference?
Thomas_Gobet_91Cirrostratus
Hi,
Can you tell us which role is assigned to your user ?
You should find Advanced Shell into "Terminal Access" parameter.- Dennis_Caffi_11The role is Administrator and the Terminal Access is tmsh. The other selection is Disabled. This is the "admin" user. Should I create a new user? Also, how do I tell which version (Lab or trial) of Big-IP LTM VE we are running, or does that make a difference?
- Thomas_Gobet_91
That makes no difference which version your BIG-IP is.
You have 2 options to connect into bash :
- Create an other user account to give adminitrator role with advanced shell allowed.
- Use root account which has advanced shell rights.
- Dennis_Caffi_11Just tried to add another user. Selected "Administrator" as role but there were only 2 choices for Terminal Access, "Disabled" or "tmsh". This is getting very frustrating. I even placed a call to F5 support yesterday and haven't heard anything back yet. I can't believe anyone would actually pay money for this product.
- Dennis_Caffi_11We are unable to login as root. I've been told once the initial setup config has run, root is disabled.
- Thomas_Gobet
That makes no difference which version your BIG-IP is.
You have 2 options to connect into bash :
- Create an other user account to give adminitrator role with advanced shell allowed.
- Use root account which has advanced shell rights.
- Dennis_Caffi_11Just tried to add another user. Selected "Administrator" as role but there were only 2 choices for Terminal Access, "Disabled" or "tmsh". This is getting very frustrating. I even placed a call to F5 support yesterday and haven't heard anything back yet. I can't believe anyone would actually pay money for this product.
- Dennis_Caffi_11We are unable to login as root. I've been told once the initial setup config has run, root is disabled.
- Thomas_Gobet
And what about using root account ? Can you tell us what version you're running on (not VE, lab or something like that) but the result of this command :
show sys version- Dennis_Caffi_11Results are: Product BIG-IP Version 11.3.0 Build 2806.0 Edition Final Date Tue Nov 13 22:34:00 PST 2012
- Thomas_Gobet_91
And what about using root account ? Can you tell us what version you're running on (not VE, lab or something like that) but the result of this command :
show sys version- Dennis_Caffi_11Results are: Product BIG-IP Version 11.3.0 Build 2806.0 Edition Final Date Tue Nov 13 22:34:00 PST 2012
- Thomas_Gobet
No it's not, root account is still enabled once initial setup is done.
But what can be different is the password. - Thomas_Gobet
Can you try to connect you with the root account and use the default password which is : default
About your issue on user creation, are you using partition ?
Because only users created under "Common" partition can have "Advanced shell" access.- Dennis_Caffi_11Tried root with default password and what we set it to initially. Received "access denied" message. When creating a user I don't get to set a partition. A current user that has Common as the partition and Administrator role only has either "Disabled" or "tmsh" as Terminal Access choices.
- Thomas_Gobet_91
Can you try to connect you with the root account and use the default password which is : default
About your issue on user creation, are you using partition ?
Because only users created under "Common" partition can have "Advanced shell" access.- Dennis_Caffi_11Tried root with default password and what we set it to initially. Received "access denied" message. When creating a user I don't get to set a partition. A current user that has Common as the partition and Administrator role only has either "Disabled" or "tmsh" as Terminal Access choices.
