All, I recently did a platform upgrade to 11.5.1 HF3 on a running system. After changing the boot partition to the new image the current configuration from 11.3 was not being moved to the new platform. Just the initial config (mgmt IP, admin pw etc.) are there. I know from earlier upgrade (e.g. 11.2 to 11.3 ) that there was an option to also move the current configuration to the new boot image. How can I get my old config now up and running on the new image? Thanks Rene

I'm going through this exact issue at the moment on a GTM I upgraded from v11.3.0 HF8 to v11.5.1 HF3. Does your BIG-IP contain a FIPS HSM? That appears to be the problem in our case. The syntax for denoting where keys are stored changed from 'use-fips yes/no' to 'use-fips no/internal/external'. After fixing this issue in the bigip_gtm.conf file though, other issues presented pertaining to keys already existing in the HSM and the config still wouldn't load. Waiting for support to figure it out.

Hi Cory, no, we do not have any FIPS HSM in place. It's a simple active-passive cluster. Thanks Rene

When you perform a 'load /sys config' from tmsh, what error are you receiving?

No error message when I load the config from tmsh. Actually there is a valid config but it's some initial config that has nothing to do with the one from the "old" image 11.3. When I switch the boot location I can see the following: I'm missing the row "install configuration --> yes/no"

Nope. No dialog after pressing "Activate". Funny thing is, when I switch back to the old image 11.3, I can select to install the config.

Platform upgrade from 11.3 to 11.5 --> no configuration

13 Replies

Cory_50405
Noctilucent
Jul 10, 2014
I'm going through this exact issue at the moment on a GTM I upgraded from v11.3.0 HF8 to v11.5.1 HF3. Does your BIG-IP contain a FIPS HSM? That appears to be the problem in our case. The syntax for denoting where keys are stored changed from 'use-fips yes/no' to 'use-fips no/internal/external'.

After fixing this issue in the bigip_gtm.conf file though, other issues presented pertaining to keys already existing in the HSM and the config still wouldn't load. Waiting for support to figure it out.
Rene_Bader_1308
Altostratus
Jul 10, 2014
Hi Cory,

no, we do not have any FIPS HSM in place. It's a simple active-passive cluster.

Thanks

Rene
Cory_50405
Noctilucent
Jul 10, 2014
When you perform a 'load /sys config' from tmsh, what error are you receiving?
Rene_Bader_1308
Altostratus
Jul 10, 2014
No error message when I load the config from tmsh. Actually there is a valid config but it's some initial config that has nothing to do with the one from the "old" image 11.3.

When I switch the boot location I can see the following:

I'm missing the row "install configuration --> yes/no"
Rene_Bader_1308
Altostratus
Jul 10, 2014
Nope. No dialog after pressing "Activate".

Funny thing is, when I switch back to the old image 11.3, I can select to install the config.
- JRahm
  Admin
  Jul 10, 2014
  bizarre, I'd open a case.
- Rene_Bader_1308
  Altostratus
  Jul 10, 2014
  I'll do so. Thanks.
- JG
  Cumulonimbus
  Jul 11, 2014
  Please let us know how Support resolved the issue, with Issue ID, etc. Thanks.
JG
Cumulonimbus
Jul 10, 2014
What platform are you on? Also a GTM?
Rene_Bader_1308
Altostratus
Jul 10, 2014
It's "generic". At the moment we have LTM, ASM and APM provisioned.
Rene_Bader_1308
Altostratus
Jul 15, 2014
All,

the case will be opened by our support guys and I'll let you know the ID soon.

In the meantime I found some workaround that helped me upgrading my machine.

I did I step by step upgrade:

from 11.3 HF8 to 11.4.0 --> the "install config" option is still missing but at least the current config is moved to the new boot image

from 11.4.0 to 11.5.1 HF3 --> the "install config" option is available and the configuration is moved to the new boot image.

For the first step make sure that DB keys "LiveInstall.MoveConfig" and "LiveInstall.SaveConfig" are both set to "enable" (this is the default setting but better check before upgrading. You can find some info here http://support.f5.com/kb/en-us/solutions/public/13000/400/sol13438.print.html)
B_Torres_7729
Historic F5 Account
Aug 08, 2014
Hi Rene,

The "Install Configuration" option is only available from v11.4.0 onwards as per the article below:

SOL14704: Installing a configuration when activating a boot location http://support.f5.com/kb/en-us/solutions/public/14000/700/sol14704.html?sr=39471097

Regards, Brian
Drew
Nimbostratus
May 09, 2015
Hi folks

This fixed the same issue for us. We upgraded from 11.3.0 to 11.4.0 and the config didn't go with the build.

We checked using: [drew@vip1:/S2-green-P:Active:Standalone] ~ tmsh list /sys db liveinstall.moveconfig sys db liveinstall.moveconfig { value "enable" } [drew@vip1:/S2-green-P:Active:Standalone] ~ tmsh list /sys db liveinstall.saveconfig sys db liveinstall.saveconfig { value "disable" } As you can see the saveconfig was disabled.

We changed it using: [drew@vip1:/S2-green-P:Active:Standalone] ~ tmsh modify sys db liveinstall.saveconfig value enable

and checked using: [drew@vip1:/S2-green-P:Active:Standalone] ~ tmsh list /sys db liveinstall.saveconfig sys db liveinstall.saveconfig { value "enable"

We built the boot location again and it worked a treat :-)

Cheers

Drew