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sukru_isik_8872's avatar
sukru_isik_8872
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Jun 27, 2013

outlook anywhere connection corrupt

I have two CAS server behind a virtual ip.and I have configured this with using iapp " f5.microsoft_exchange_2010_cas.2012_06_08 ". I have a problem about outlook anywhere:after users connect to outlook, about 2 or 3 minutes later connection loss and then restart.what can be the problem?is anyone faced this problem?

 

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2 Replies

  • FredR_30652's avatar
    FredR_30652
    Icon for Nimbostratus rankNimbostratus
    Jun 27, 2013
    Hello ,

     

    If you use the 4.2 Deployment Guide , you can see on page 24 :

     

    Required: Modify the Cookie persistence profile timeout value

     

    The template incorrectly sets the Cookie persistence timeout value to 180 seconds. The correct setting should be 0 seconds, which marks the cookie as a session cookie. You must have command line access on the BIG-IP system to modify the timeout value.

     

    modify /ltm persistence cookie timeout 0.

     

     

    Hope this help,

     

     

    Fred
  • mikeshimkus_111's avatar
    mikeshimkus_111
    Historic F5 Account
    Jun 27, 2013
    Hi,

     

    A couple of questions:

     

     

    Are your Outlook Anywhere pool members healthy while the issue is happening, or is the pool member where the client is connected being marked down, forcing the client to reconnect?

     

     

    Do you see this problem if you bypass the BIG-IP and connect directly to the CAS?

     

     

    FYI, we recommend upgrading to the latest release candidate version of the template, which is available here: https://devcentral.f5.com/wiki/iApp.Microsoft-Exchange-2010-and-2013-iApp-Template.ashx. It fixes several issues with the template that you are using.

     

    thanks

     

    Mike