This sounds like a case best handled by Technical Support. DevCentral is intended for coding and customization assistance, not day to day break-fix type solutions. Our support group is far better suited for this kind of thing, and will be able to assist you better to get you up and running as soon as possible.
You can contact them here:
Click here
There's also a solution that talks about Mac support on the FirePass here -
Click here - Note that for full Mac support you need to be running 5.5/6.0 or newer, depending on which branch you're running, maintenance or release.
Hope this helps,
Colin