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HerrDrachen's avatar
HerrDrachen
Icon for Altocumulus rankAltocumulus
Sep 27, 2022

Multiple AD Authentication

We have AD users in other domains that have a two-way trust with ours.  We have people in two-way trusted domains that also need access to the same tenants.  We are struggling to figure out how to in...
Security
  • buulam's avatar
    buulam
    Sep 30, 2022

    I'm guessing on the User Directory dropdown, you don't see "Remote - APM Based"? I believe you need APM (Limited Mode) provisioned to unlock that. Keep in mind that provisioning may require a short change window.

HerrDrachen's avatar
HerrDrachen
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This is in relation to device management access.  We are made up of 6 organizations using 6 different AD domains but all in the same forest.  I created partitions in the tenant for each of them and I would like them to be managers of their own partitions.  The domain listed in the device for LDAP purposes is xyz.com, so users in 123.com, abc.com, etc are not showing up even though we have a two-way trust between xyz.com and all of the others.  In some of the other tools we use, AD either understands the trust and they just login with the normal domain credentials or we have to add each AD domain in individually.

buulam's avatar
buulam
Icon for Admin rankAdmin
Sep 30, 2022

Ok thanks for that detail. If you go into Authentication and configure User Directory, you should see Remote APM-Based as an option there. From there, you should be able to select Active Directory and it's similar to setting up an APM policy and you should have an option to enable Cross-domain support from there. Let me know if you see those options?

  • HerrDrachen's avatar
    HerrDrachen
    Icon for Altocumulus rankAltocumulus
    Sep 30, 2022

    This is what I see when I go into System | Users | Authentication.  Remote Directory Tree is just a blank field.

    • buulam's avatar
      buulam
      Icon for Admin rankAdmin
      Sep 30, 2022

      I'm guessing on the User Directory dropdown, you don't see "Remote - APM Based"? I believe you need APM (Limited Mode) provisioned to unlock that. Keep in mind that provisioning may require a short change window.

      • HerrDrachen's avatar
        HerrDrachen
        Icon for Altocumulus rankAltocumulus
        Oct 11, 2022

        This appears to be the solution and we are working with the systems team to get this implemented.  Nothing ever seems to be easy or "straight forward" in the F5 world and I thank you for this information!