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Igor430's avatar
Igor430
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May 05, 2017

Logon using UPN without server side Kerberos on F5

While implementing Exchange Autodiscover, Ews, Outlook Anywhere, and OWA through the exchange iApp (logon using an AD AAA object), I noticed that I cannot authenticate using the UPN of the user accounts. Using the SamAccountName attribute authentication works fine. In my environment the UPN suffix is different from the FQDN. So when logging in an account named tpriv with the UPN: tpriv@UPNsuffix.com, the APM log shows the error: AD module: authentication with 'tpriv' failed: Client 'tpriv@FQDN.com' not found in Kerberos database, principal name: tpriv@FQDN.com

 

F5 support indicated that it is possible to disable server side kerberos through an irule. What would it be? Or perhaps I can get this authentication traffic to skip the APM, and go through LTM only, so that authentication is handled by the Domain Controllers/Exchange servers.

 

Thanks for any help!