Forum Discussion
tboemker
Nimbostratus
NimbostratusImpact of adding new rules in Block mode
When new rules are added to a managed rule set, they are added in Block mode. In a production environment, that could cause legitimate traffic to start being blocked. How are customers supposed...
Mohamedfaizur
Employee
EmployeeHi,
1. Unlike traditional, full blown WAF security solutions, the content of F5 rules is not visible and cannot be viewed.
2. Rules are updated approximately once per quarter.
3. In production environment if the legitimate traffic is blocked after rules update, please disable the rule that blocked your service .
4. Send us the HTTP request that was blocked with the name of the rule that matched it. We will analyze the details to determine the root cause and proposed solution.
Thanks
Mohamedfaizur
