iapps f5.automated_backup problem

Hello,

I'm using the iapps f5.automated_backup version 2.0.3 (I know it is an old one), the apps is working great, I use it on a test and a prod cluster.

But since few days the app on the prod cluster stopped working, it doesn't run the backup on the configured schedule.

When I try to check the configuration going on the iapps and clicking "reconfigure" the config never show up, I have the message "Loading...

Receiving configuration data from your device." indefinitely.

Anybody know what I can try to solve the problem ? Is there a service I can restart or something like that ? I suppose that a a full reboot could solve the problem but as it is a production device I'm trying to find another way to solve the problem.

thanks for your help !

Lucas