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SeoheonChoi_337's avatar
SeoheonChoi_337
Icon for Nimbostratus rankNimbostratus
Oct 12, 2017

I got blade 4 powered DOWN message on VIPRION 4400

Hi, I’m Aaron. I got messages on 8th Oct as below.

 

Oct 8 14:32:05 slot4/hostname err clusterd[4022] : 013a0009:3: Blade 4: blade 2 powered DOWN. Oct 8 14:32:05 slot4/hostname err clusterd[4022] : 013a0009:3: Blade 4: blade 3 powered DOWN. Oct 8 14:32:05 slot4/hostname err clusterd[4022] : 013a0009:3: Blade 4: blade 4 powered DOWN. Oct 8 14:32:06 slot4/hostname notice clusterd[4022] : 013a0010:5: Blade 4: blade 2 powered up. Oct 8 14:32:06 slot4/hostname notice clusterd[4022] : 013a0010:5: Blade 4: blade 3 powered up.

 

As you see, blade 4 did show ‘powered Down’ but didn’t show ‘powered up’ message. And then servers connected to blade 4 didn’t work(specifically performance was absolutely low so I could not use this machine.)

 

Can you guys tell me what the message ‘blade powered Down’ and what the effect of it is? And I want to know how I can solve this problem.

 

Thanks. I’m waiting for any kind of help.

 

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  • Andy_McGrath's avatar
    Andy_McGrath
    Icon for Cumulonimbus rankCumulonimbus
    Oct 13, 2017

    First highly recommend if this happens more than once or an active production device to open a case with F5 support.

     

    Can you share the software version you are running? Also able to share any other info or more of the logs?

     

  • RaghavendraSY's avatar
    RaghavendraSY
    Icon for Altostratus rankAltostratus
    Oct 13, 2017

    Please provide below command output:

     

    tmsh show /sys cluster tmsh show /sys version

     

    Suggest you open a ticket with vendor too.

     

    • SeoheonChoi_337's avatar
      SeoheonChoi_337
      Icon for Nimbostratus rankNimbostratus
      Oct 16, 2017

      Output is as below.

       

      Sys::Cluster: default

      Address1.1.1.100/24 Availabilityavailable Stateenabled ReasonCluster Enabled Primary Slot ID2 Primary Selection Time0

       

      Sys::Cluster Members ID AddressAvailabilityStateLicensed HA Clusterd 1 1.1.1.101availabledenabled true standby running 2 1.1.1.102availabledenabled true standby running 3 1.1.1.103availabledenabled true standby running 4 1.1.1.104availabledenabled true standby running

       

      Software version is BIG-IP 10.2.4 Hotfix 13 and I know that it is EOSD(End of Software Development) so now I think I can't open this case.

       

      Model of this machine is VIPRION 4400 and symptoms(all the servers connected to blade 4 had a problem that response time was later than usual about 1~3 more second.) only happen on the blade 4.

       

  • RaghavendraSY_7's avatar
    RaghavendraSY_7
    Icon for Cumulonimbus rankCumulonimbus
    Oct 13, 2017

    Please provide below command output:

     

    tmsh show /sys cluster tmsh show /sys version

     

    Suggest you open a ticket with vendor too.

     

    • SeoheonChoi_337's avatar
      SeoheonChoi_337
      Icon for Nimbostratus rankNimbostratus
      Oct 16, 2017

      Output is as below.

       

      Sys::Cluster: default

      Address1.1.1.100/24 Availabilityavailable Stateenabled ReasonCluster Enabled Primary Slot ID2 Primary Selection Time0

       

      Sys::Cluster Members ID AddressAvailabilityStateLicensed HA Clusterd 1 1.1.1.101availabledenabled true standby running 2 1.1.1.102availabledenabled true standby running 3 1.1.1.103availabledenabled true standby running 4 1.1.1.104availabledenabled true standby running

       

      Software version is BIG-IP 10.2.4 Hotfix 13 and I know that it is EOSD(End of Software Development) so now I think I can't open this case.

       

      Model of this machine is VIPRION 4400 and symptoms(all the servers connected to blade 4 had a problem that response time was later than usual about 1~3 more second.) only happen on the blade 4.