Help with setting up FirePass Portal Access for Citrix

Do you mind to explain how is your Citrix has been configured in the FirePass? Depending on the configuration, the following is a way to add the IP address to the allow list:

 

 

Under the Application Access, there is an option "Access Control List." It has Allow list where you put all of your Citrix server addresses and ports. If you use a rage of ports, make sure those ports are added to the allow list.