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vmunier_96939's avatar
vmunier_96939
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Nov 06, 2013

"General database error" when adding an entry to a Data Group List

Hi, I have the error message "General database error"when adding an entry to a string Data Group List: For instance, when adding www.test.com in the following Data Group List: And Update...
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  • Ongko_8903's avatar
    Ongko_8903
    Nov 06, 2013

    please see :

     

    http://support.f5.com/kb/en-us/solutions/public/14000/600/sol14671.html

     

F5Maniac_72324's avatar
F5Maniac_72324
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Dec 04, 2013

I have exactly the same issue flooding my LTM logs on all my 11.4.0 appliances (Not running command (/usr/libexec/localdb_mysql_restore.sh) because the request came from an untrusted connection.).

 

I have opened a case with F5, waiting for an answer.

 

  • F5Maniac_72324's avatar
    F5Maniac_72324
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    Dec 16, 2013
    F5 seems unable to fix the log issue. It is definitely related to Local Users DB feature that came WITH 11.4.0 version. Anytime you create a Local Users DB instance, this error message will be logged into LTM err log every 5 mn after that. F5 told me to delete the instance (!!!) or to remove the cron entry (which I cannot find as of today).
  • F5Maniac_72324's avatar
    F5Maniac_72324
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    Dec 31, 2013
    F5 has identified that as a software issue. Here is the F5 statement about that : During the troubleshooting of your case it was determined there was a software issue causing the observed behavior. F5 Support has raised this issue with our Product Development team and is tracking this as 437875. Your case has been linked to this Development Item which will provide our Product Development team better visibility into the depth of customer exposure for this issue.