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kristine_v's avatar
Icon for Altostratus rankAltostratus
Jan 10, 2024

"General database error retrieving information" when accessing System> Users> User list in GUI

Hello! I've been seeing error in "General database error retrieving information" on the standby device when accessing System> Users> User list. Error message persists even when using private browser. Current version is How do I fix this issue?

Thanks in advance!

2 Replies

  • kristine_v In CLI TMSH you can try restarting the mcpd service on the device that is generating the log in question.

    restart /sys service mcpd
  • has been released.  17.1.0 has significant CVE issues.   You should consider upgrading.