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chaouqui_14878's avatar
chaouqui_14878
Icon for Nimbostratus rankNimbostratus
May 06, 2015

Ftp timeout after 5 mn in APM

Hi

 

I have a tunnel app for ftp

 

After connected to my F5, i can see the ressource for my tunnel app in my browser.

 

I connected to 127.0.0.5 :21 and i can see the remote directories of my server

 

I try to upload a file of 500Mo, i receive an interrupted after 5mn of uploading

 

I try to change the following parameters in my policy:

 

Access Policy Timeout to 900 Inactivity Timeout 900(default).

 

Always KO

 

Please help me

 

Best regards CB.

 

BIG-IP Access Policy Manager (APM)
security

3 Replies

  • Grayson_149410's avatar
    Grayson_149410
    Icon for Nimbostratus rankNimbostratus
    May 07, 2015

    I am having the same issue but with network access. I have all the TCP Idle's set to indefinite and like 12 hours on APM and sometimes out network users get disconnected after five minutes.

     

  • chaouqui_14878's avatar
    chaouqui_14878
    Icon for Nimbostratus rankNimbostratus
    May 07, 2015

    i think i find the solution

     

    Create a new TCP_profile and change the value of Keep Alive Interval to 60 for example instead of 1800

     

    Put this tcp profile in the Virtual Server at the field : Protocol Profile (Client)

     

    Tell me if it s ok for you ?

     

    best regards

     

    Chaouqui

     

  • chaouqui_14878's avatar
    chaouqui_14878
    Icon for Nimbostratus rankNimbostratus
    May 07, 2015

    if you use filezilla ftp client, change value in the parameters at the connexion idle to 40s for example