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Mauricio_103368's avatar
Mauricio_103368
Icon for Nimbostratus rankNimbostratus
Jan 14, 2013

Firepass Terminal Server Access Problem

Hi,

 

 

I will need your help please,

 

 

Customer has a Firepass, we I try to acess from non corporative PC I got a error certificate, but if I try to acces from corporative PC works. Firepass has a license for terminal server access.

 

 

From non corporative PC only works if I install the certificate on PC, any idea? Do I need to install intermediate certicate?

 

Regards.

 

app sec
BIG-IP Access Policy Manager (APM)
security

2 Replies

  • What_Lies_Bene1's avatar
    What_Lies_Bene1
    Icon for Cirrostratus rankCirrostratus
    Jan 14, 2013
    It would certainly seem you need to install an intermediate or root certificate on non-corporate devices. I'm not familiar with Firepass but this is either going to be a case of downloading and installing whatever is necessary on all non-corporate devices or specifying the relevant chain/root certificates on the Firepass, if possible.
  • Seth_Cooper's avatar
    Seth_Cooper
    Icon for Employee rankEmployee
    Jan 14, 2013
    Mauricio,

     

     

    Are you getting the certificate error when logging on to the Firepass webpage or when launching a terminal server resource after you are on the firepass webtop?

     

     

    Seth