For more information regarding the security incident at F5, the actions we are taking to address it, and our ongoing efforts to protect our customers, click here.

Forum Discussion

jrr_47195's avatar
jrr_47195
Icon for Nimbostratus rankNimbostratus
May 22, 2008

Firepass and Firefox 3 doesn't work?

I upgraded to Firefox 3 and the Firepass access to my company's VPN no longer works. I get the popup box, but it doesn't go through the connect protocol.

 

Anyone else seen this, or have ideas how to make it work with Firefox3?

 

 

BIG-IP Access Policy Manager (APM)
remote access
security

12 Replies

  • Todd_92111's avatar
    Todd_92111
    Icon for Nimbostratus rankNimbostratus
    May 23, 2008
    add me to the list of users having this problem.

     

     

    Is there a way to connect to a Firepass without a browser in linux?
  • jrr_47195's avatar
    jrr_47195
    Icon for Nimbostratus rankNimbostratus
    May 23, 2008
    Forgot to mention, I'm using Windows XP, Firefox 3.0, and FirePass...
  • Moonlit's avatar
    Moonlit
    Icon for Cirrus rankCirrus
    May 27, 2008
    Same here; running firepass 6.0.2, installed latest hotfix yesterday, and Endpoint Protection hangs on "checking client" in FF3 beta 4 at least

     

     

    One friend got in fine using FF3 beta 5.

     

     

    FF plugin version is 5600.0.60606.0646.
  • Andy_19413's avatar
    Andy_19413
    Icon for Nimbostratus rankNimbostratus
    Jun 17, 2008
    Same here. It still doesn't work with the official release of Firefox 3.
  • Barry_ZImnoch_2's avatar
    Barry_ZImnoch_2
    Icon for Nimbostratus rankNimbostratus
    Jul 16, 2008
    Same here. The Firepass plugin will not even load under Firefox3. The load box opens up, but nothing happens. No problem with the most recent version of Firefox2. I need to hold my clients from upgrading until a solution is figured out.

     

     

  • Fuzz_31058's avatar
    Fuzz_31058
    Icon for Nimbostratus rankNimbostratus
    Jul 16, 2008
    FYI...

     

     

    SOL8868 Has what you are looking for I believe.

     

     

    https://support.f5.com/kb/en-us/solutions/public/sol8868.html

     

  • arno_esser_6228's avatar
    arno_esser_6228
    Icon for Nimbostratus rankNimbostratus
    Aug 29, 2008
    The same here. FF3 does not work for the last 6 month (I started testing).

     

     

    The above url does not work.

     

     

    Regards,
  • mal_57091's avatar
    mal_57091
    Icon for Nimbostratus rankNimbostratus
    Aug 29, 2008
    Hi there,

     

     

    FireFox 3 works great for me! But the trick is that you have to download and install a hotfix from the F5 website (downloads.f5.com). I understand that the forthcoming release of 6.0.3 will include FireFox 3 support natively (no additional hotfixes required).

     

     

    Cheers,

     

    Mal