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Forum Discussion

Fallout1984's avatar
Fallout1984
Icon for Cirrocumulus rankCirrocumulus
Mar 31, 2021

File format for importing an APM local user database?

Although I've been able to export a local user database, I've been unable to re-import it. Does anything need to be done to the file before it'll be accepted? I'm running v13.1.3 software.   Than...
application delivery
BIG-IP Access Policy Manager (APM)
database
spalande's avatar
spalande
Icon for Nacreous rankNacreous
Apr 02, 2021

Have you following these steps?

https://support.f5.com/csp/article/K15266

  • Fallout1984's avatar
    Fallout1984
    Icon for Cirrocumulus rankCirrocumulus
    Apr 02, 2021

    Yes, I tried importing a csv file using those instructions and get the error below:

     

    CliHandler: Local User Database: CliHandler: Command failed with error: Error importing file /var/tmp/Test_import_for_local_db2.csv_2e866281-c6c5-4283-9ec4-87ee8a874a26.upload (FPE_ERR_VERSION_NOT_SUPPORTED)

     

    • spalande's avatar
      spalande
      Icon for Nacreous rankNacreous
      Apr 04, 2021

      May be something specific to 13.1.3. Raising a support case would be the ideal one. ​

    • Fallout1984's avatar
      Fallout1984
      Icon for Cirrocumulus rankCirrocumulus
      Apr 09, 2021

      Yes, I believe you're right. A ticket to F5 may be what I'll need to do. Thanks!