Forum Discussion
Willian_Guilher
Cirrus
Sep 16, 2014F5 Support Question
What should you do, if you opened an incident with F5 Support, and during the time you are waiting them to call, you find out about a new issue? Should you open a new incident with the discover or ad...
boneyard
MVP
Sep 16, 2014depends on many things.
what is the priority? is it high then just call them and inform them if it is related.
that is the second import thing, is it related or a new issue? if a new issue then open new ticket and perhaps reference to this.
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