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Forum Discussion

Misty_Spillers_'s avatar
Misty_Spillers_
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Aug 09, 2013

F5 edge client error "failed to negotiate with server" IOS/Android (Firepass)

  Our Firepass boxes are rarely changed. We have 2 of them that are not in a cluster but they do sit behind a Bip IP LTM for SSL offload which has been working great for years.     All t...
BIG-IP Access Policy Manager (APM)
remote access
security
Misty_Spillers's avatar
Misty_Spillers
Icon for Nimbostratus rankNimbostratus
Aug 14, 2013
More info I knew it had to be one of 2 things. Either the HF I installed some time ago broke it and just not too many people use it or, the more likely problem, is that the edge client was undated and as people update their phones it is breaking. Sure enough, the problem is the latter which explains why the reports are coming in more and more. I have an iPad 2 at home frozen in time, its IOS is 6.1.3 (my phone is on 6.1.4 so not very out of date there) the VPN client is 1.0.4 (current is 1.0.5) and it works fine. I’m guessing that since every Firepass user in the world isn’t complaining it that it may have to do with the SSL offloading we have on the LTM.