Forum Discussion
AltostratusError post F5 upgrade
Hi raj_raut qq, may I ask whether you reactivated the license prior to performing the upgrade?
If not, I would recommend you reactivate the license and take a reboot of the instance. You might be facing this issue due to Service Date Problem.
If the service check date is missing or is earlier than the license check date, the system will fail to load the configuration when you attempt to boot the upgraded software. If you boot into your newly upgraded system and the configuration fails to load due to a service check date issue, you can resolve this by reactivating your license.
Also, I agree with LiefZimmerman , that you should contact Support for assistance in such situations. That said, the DevCentral Community is always available to help with any questions or clarifications you may have. I hope your issue has already been resolved by now.
Hope it helps!
Mayur
AltostratusThank you, Lief, Cory, and Mayur, for your thoughtful responses. I truly appreciate the support, and I am pleasantly surprised by the level of engagement. I’m happy to confirm that the issue has been resolved.
It was related to license reactivation, and here, I am seeing one of the suggestions to reactivate the license.
Thank you once again for your assistance.
We mostly contact the support always, but yesterday's case was panic, so we were checking all the possible options. Good part is, I learnt new things and also, I came across Decentral Community.
Best, Raj
Adminexcellent outcome. Thanksraj_raut - I will take the liberty of marking the closest reply as the solution to help out anyone else down the line.
cheers and welcome!
