Forum Discussion

steven_normole's avatar
Jun 19, 2025

email alert when service restarts

Is it possible to have BIGIP send email alert when a service restarts.

I have had the ASM service restart and would like to receive an email from the F5 letting me know.

 

3 Replies

  • f51's avatar
    f51
    Icon for Cumulonimbus rankCumulonimbus

    Hi steven_normole​ 
    Yes, it is possible. Here are the steps:

    • You must configure the SMTP server and email addresses in the BIG-IP alerting system.
    • The BIG-IP uses the alertd daemon and the /etc/alertd/alert.conf file to define which system events trigger which actions (such as sending an email).

    Here is the config:

    alert asm "ASM subsystem restart requested" {

    email to-addresses="your-email@domain.com"

    }

    • After editing /etc/alertd/alert.conf, reload the alertd service:  tmsh restart sys service alertd.

     

    References:

    • K20156213: Customizing email alert for pool to get the pool/node member name and status in message body instead of subject line
    • K13180: Configuring the BIG-IP system to deliver locally generated email messages (11.x - 17.x)
    • I tried your suggestion and i restarted ASM service, but the F5 never sent the email.

      Some additional information,  I already have the F5 configured to send email alerts based upon certain alerts and that is working.

      I am trying now to have the F5 send email when the ASM service is being restarted.

  • alert ASM_SERVICE "Removed publication with publisher id bd" {
            email toaddress="usn.jbcharleston.niwcatlanticsc.list.hsse-cloud@health.mil"
            fromaddress="awsw-prod-f5-lb01@health.mil"
            body="ASM service changed stop on AWSW-M-WAF01-DMBIGIPVM-DHA-PR-AZA"
    }

     

    This is what I put in the user_alert.conf file. this sends an email alert