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Rene_125890's avatar
Rene_125890
Icon for Nimbostratus rankNimbostratus
Jul 23, 2014

EM4000 - Reports are not sent by e-mail

I configured an EM4000 so I'm receiving alerts via e-mail but I don't receive reports via e-mail

 

I did this steps to configure the SMTP Service: I configured the SMTP profile in System/Configuration/Device/SMTP submenu, then I selected it in Enterprise Manager/Options/Servers/SMTP Server option.

 

I made a test creating a report. I added 3 e-mails accounts in the report configuration but I didn't receive the e-mails with the report.

 

Can you help me to understand why I am not receiving reports?

 

e-mail configuration
Enterprise Manager
management
reports
smtp¨
  • Patrik_Jonsson's avatar
    Patrik_Jonsson
    Icon for MVP rankMVP
    Jul 24, 2014

    Haven't used EM that much but you should be able to see if a report is being sent out with tcpdump (to check if the report is stuck in a mail filter or somehting like that):

     

    tcpdump -nni any port 25

     

    Hope that helps.

     

    /Patrik