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Forum Discussion

Sander_-_Portaa's avatar
Sander_-_Portaa
Icon for Nimbostratus rankNimbostratus
Oct 27, 2015

HI Michael,

 

Changed the setting to 30 secs just to test, no luck. Store front page is still displayed, and when pressing the logon button, storefront uses the SSO data to sign in again.

 

thanks Sander

 

Michael_Koyfma1's avatar
Michael_Koyfma1
Icon for Cirrus rankCirrus
Oct 27, 2015
In that case, you might want to open a support case to investigate - idle timeout in the APM policy should terminate your session and prevent this from happening - so it is most likely a misconfiguration somewhere. Also, as a side note, you are running a pretty old version of code. For Citrix deployments in general, we currently highly recommend 11.6.0 HF5 or higher.