Forum Discussion
Why don't you add the bot as an exception "Mitigation Settings Exceptions" or Whitelist the source IP for the Bot protection:
https://support.f5.com/csp/article/K42323285
- Fredrik_DanielsMay 10, 2022Altostratus
Hi!
We have done this both with contains SamsungBrowser/17.0 and added it as exception. We can't whitelist on IP unfortunately. I will however look into the article again if i have missed something.
Best regards,- Nikoolayy1May 10, 2022MVP
Your Bot Protection is the F5 Advanced WAF (ASM) Bot protection right? You do not use Shape security with F5 Big-IP?
Also from some bugs in the bug tracker you may try stopping the browser verification or Change browser_legit_min_score_drop sys db to be higher value.
https://cdn.f5.com/product/bugtracker/ID693782.html
https://cdn.f5.com/product/bugtracker/ID745531.html
https://cdn.f5.com/product/bugtracker/ID742852.html
As I see many issues with different browsers better open F5 case so they can add this to the Bug tracker for Samsung.
- Fredrik_DanielsMay 10, 2022Altostratus
Yes, WAF Bot protection.
Thing is, i don't understand why its happening when policys also are in transparent mode.