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Forum Discussion

Maxwell39_31144's avatar
Maxwell39_31144
Icon for Nimbostratus rankNimbostratus
Dec 07, 2017

Big-IQ not collecting Big-IP stats

Big-IQ not collecting Big-IP stats even though the "Collect Statistics Data" is enabled. Big-IQ is running version 5.3.0. DCD is active but has red health with the following message: " At least one...
application delivery
BIG-IQ
jameskeller_186's avatar
jameskeller_186
Icon for Nimbostratus rankNimbostratus
Jan 29, 2018

I am also interested in the cause of this - currently have a BIG-IQ running 5.4 and BIG-IQ logger on the same code. Had this error for months and cannot resolve. Opened a support ticket and got no answer. Both report the same error. Also when I go under the monitoring tab I get this error.

 

Logging Service is not available. Please check your BIG-IQ Logging configuration to receive accurate data.

 

At least one primary shard (and all of its replicas) are missing. This means that you are missing data; searches will return partial results, and indexing into that shard will return an exception.