Forum Discussion

leemedz's avatar
leemedz
Icon for Altocumulus rankAltocumulus
Jul 30, 2024

BIG-IQ 8.3 - no BIG IQ Central Management option

Trying to build a BIG IQ v 8.3 on Hyper V but I keep running into an issue where I can licence the box using a trial licence (all appears to be working as expected) create the Master Keys and reset t...
BIG-IQ
central management
  • leemedz's avatar
    leemedz
    Dec 14, 2024

     

    Went back to have a look at this again today and somehow for the first time looked closely at the Product Name column and then proceeded to  call myself many variations of an idiot. 🙄

     

     

    Not sure how long it has taken me to spot the blindingly obvious but it has been a while. Up till now I had been applying one of the BIG-IQ Centralised Management (CM) licences as highlighted in the red box. Tried one of the BIG-IQ Virtual Edition (VE) licences and it works exactly as it should with the option I wanted available. 

     

    Thanks to everyone who has offered assistance with this - next time I will try and pay a little bit more attention to what I am doing. 😉 

leemedz's avatar
leemedz
Icon for Altocumulus rankAltocumulus

Been looking at this some more and wondering if I have found the issue.

The processors definitely support virtualisation as I have checked it using the 'Intel_Processor_Identification_Utility-Legacy' tool for this and that comes up OK if I have Hyper-V disabled - see below:

If I then enable Hyper-V the settings change with both Intel VT and Intel VT-x no longer showing as enabled. 

If I open up Task Manger and look at the CPU details then that does show virtualisation as enabled so it looks as if Hyper-V has taken the role of the Hypervisor and 'disabled' this in BIOS:

That I think is the issue here - the BIG-IQ setup checks for Intel VT-x, can't see that Hyper-V has taken over virtualisation duties and so I don't get the option to build a BIG-IQ. Looking at the requirements listed in the Hyper-V Set up guide would appear to back up my initial thoughts that this could be the problem:

The hypervisor CPU must meet the following requirements :

  1. Use a 64-bit architecture.Have support for virtualization (AMD-V or Intel VT-x) enabled.
  2. Support a one-to-one thread-to-defined virtual CPU ratio, or (on single-threading architectures) support at least one core per defined virtual CPU.
  3. Intel processors must be from the Core (or newer) workstation or server family of CPUs.

Does that make sense or have I disappeared down an enormous rabbit hole of my own making on a sunny day when I could be better off outside enjoying myself? 😆

Assuming I am right then the next question is how do I get around it or am I doomed? 🤔

  • leemedz's avatar
    leemedz
    Icon for Altocumulus rankAltocumulus
    Dec 12, 2024

    I never did manage to get this sorted but I keep coming back to it from time to time to see if I can get it to work (without success so far).

    Trying again today. Still on the same hardware (HP z640 Workstation \ 24 Cores \ 128GB Ram running Win 11) and the current setup is on ESXi (running inside VMware Worrkstation 17) and trying version 8.1 with the 'BIG-IQ-8.1.0-0.0.244.vmware.ova' file. That has been configured with 8 cores and 32GB RAM - licenced the VM with a trial licence and running into the same issue again. 

    Have also tried to spin up a VM on my other PC (16GB RAM and 4 cores) and again exactly the same issue is seen.

    Any assistance would be most welcome as really could do with a working BIG-IQ for testing purposes.