F5 is upgrading its customer support chat feature on My.F5.com. Chat support will be unavailable from 6am-10am PST on 1/20/26. Refer to K000159584 for details.

Forum Discussion

Ichnafi's avatar
Ichnafi
Icon for Cirrostratus rankCirrostratus
May 19, 2021

Big-IQ - After update to 8.0.0.1 - Services Stuck on "Waiting for discovery..."

Hello,   one of the lasts steps in the upgrade guide to version 8.0.0 is to start a re-discover / re-imoport of the connected devices. I started this process 5 days ago and the status in the "Servi...
8.0.0
application delivery
BIG-IQ
Ichnafi's avatar
Ichnafi
Icon for Cirrostratus rankCirrostratus
Sep 08, 2021

So, since the F5 support was not able to even understand the problem or assign it to a technician that is even remotely close to my timezone, I ended up in deleting all devices and reimporting them.

 

But guess what, I just updated to 8.1.0.1 and tried a "bulk rediscover" as mentioned in the upgrade manual -> same effect. IT IS STUCK AGAIN. I luckily tried it with only 6 devices.

I am so tiered of this. I never encountered an upgrade of BIG-IQ without any major problems afterwards....