Forum Discussion
jone14_166962
Altocumulus
AltocumulusBig-IP Edge Client / Windows 10 1809 - No internet connection with connected VPN
Hi everybody
I've updated my computer to Windows 10 Build 1809:
After a successfull connection with Big-IP Edge Client VPN the internet connection is broken. Ping to Google DNS servers...
The latest windows update for Windows 10 1809 January 22, 2019—KB4476976 (OS Build 17763.292) seems to fix the issue!
rapopd_378474
Nimbostratus
NimbostratusSame problem. Cannot be on VPN without losing internet connections due to split tunnel set by my admins. I am not an admin so cannot change the settings to rout all traffic as suggested above. Microsoft is not able to help me, and in fact does not admit to knowing about the problem!! Any suggestions as to how to contact f5?
jone14_166962Hi rapopd,
The problem is known by Microsoft. See https://support.microsoft.com/en-us/help/4464619/windows-10-update-history. This article says that Microsoft is working on a resolution and will provide an update in an upcoming release.
So hopefully it will be fixed in the december cumulative updates (coming next week).
- rapopd_378474
At present, the link describes the problem (Nov 14) but the suggested workaround is to force all tunneling to one channel. This is not an option for my organization, so there is no present workaround. And microsoft support denies knowing about the problem when I called them to find out if there was any progress! So I guess the only solution is to patiently suffer an wait for them to issue a release that miraculously makes the problem go away.
- rapopd_378474
December cumulative update applied today (now Windows lists Version as 10.0.17763 Build 17763). No improvement - still cannot access internet when VPN is enabled. Any suggestions?