Forum Discussion
Hi Anzine321 ,
Yes maybe you hit in " ASM DCC database got corrupted during the upgrade "
But I am wodering how did you perform this upgrade from 14.1.x to 17.1.x directly, it's not supported in F5 upgrade path you should upgrade first to 15.1.x or 16.1.x and then go for 17.1.x
https://my.f5.com/manage/s/article/K13845
but anyway , try to perform the workaround in that Article you sent and let me know if this solved it or not yet
hello ahmed
Upgrade to 16.1.0 first and then 17.1.0.3
What is impact running this workaround, does asm policy disable because this is production and is this sync to stanby device ?
- Oct 11, 2023
as long there is no any notes in the article says that performing these procedures will not make negative impact.
So you should do that in a maintenance window.
Disabling this policy from virtual server should solve your issue and shouldn't make any negative impact in your production traffic as you remove an additional layer of security ( ASM policy ).- Anzine321Oct 16, 2023Altocumulus
base on support f5, they found related to this bug
BIG-IP becomes offline/inoperative after upgrading to 17.1.0 (f5.com)
but iam not sure how to check name virtual server morethan 64 characters, as i know on my configure the virtual server less than 45 characters, is that related to description will count to ?
- Oct 16, 2023
Hi Anzine321 ,
Have you tried to rollback the upgrade from 17.1.0.3 to 16.1.0 again and check if the same behavior happens.
because if this confirmed a bug you will need to request a hot fix from F5 support.
If you don't know the number characters of your virtual server , you can delete it and create it again with very little characters :
https://my.f5.com/manage/s/article/K31352021