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Luiz_Philip_122's avatar
Luiz_Philip_122
Icon for Nimbostratus rankNimbostratus
Jan 15, 2013

ASM module Error

Hello guys,

 

I made a privisioning at Big IP activating ASM Module, However it's not starting whith sucess.

 

First the problem was whithin the database, ASM module was not able to connect to it. I solved this issue but now I facing another error.

 

Big IP utility config is reporting that ASM is not ready. At ASM log files, it reports the following message:

 

Status Code: 01310027

 

ASM subsystem error - calling sub 'prepare_files' encountered fatal error: 'Can't exec '/usr/share/ts/bin/prepare_files.pl -site:1 -func:PrepareSiteFiles''

 

Could someone help me whith this issue?

 

Thanks in advance

 

Philip

 

security

1 Reply

  • Pascal_Tene_910's avatar
    Pascal_Tene_910
    Historic F5 Account
    Jan 15, 2013
    Luiz,

     

    This may be due to an unsupported combination of provisioned modules. What is the platform, version and the modules already provisioned?

     

     

    you might want to open a case with f5 support and send qkview for analysis.

     

     

    Thanks,

     

    Pascal.