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Forum Discussion

zakaria12's avatar
zakaria12
Icon for Nimbostratus rankNimbostratus
Oct 24, 2022

asm liveupdate not working

Hello,

We have a problem with liveupdate not automatically bringing updates.

When we click on check for updates its stuck on Checking for updates.

Please is there any solution for this issue?

Thank you,

 

application delivery
security

2 Replies

  • Samir's avatar
    Samir
    Icon for MVP rankMVP
    Oct 24, 2022

    Hope Live update ports are open properly. if it stuck just go back to other screen and re-try.

    • boneyard's avatar
      boneyard
      Icon for MVP rankMVP
      Oct 26, 2022

      if that doesnt help, what does the logs show at the moment?

      /var/log/ts/asm_config_server.log

      /var/log/tomcat/liveupdate.log