Forum Discussion

Ido_Breger_3805's avatar
Ido_Breger_3805
Historic F5 Account
Jun 20, 2010

ASM blocking page - customization suggestion

Hi, Here is a suggestion of creating a customized link which will send an email to the SOC that will include the support ID at the subject line Just paste the following text (edit the email address and make sure you close the a blocks, left them open for readability...) into the blocking page: Your request is invalid. Please try again or click below to contact security administrators:

 

 

a href="mailto:security.support@demo.f5.com &subject=Web Security Support ID: <%TS.request.ID()%>">Click here to email security administrators

 

a href="" onClick="history.go(-1)">Back
app sec
BIG-IP Access Policy Manager (APM)
security
  • MSZ's avatar
    MSZ
    Icon for Nimbostratus rankNimbostratus
    Jan 04, 2016
    Some Support ID are not forwarding to customer. Is there any way to confirm that the user/initiator gets the support Id if the request is blocked.