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Forum Discussion

cymru81's avatar
cymru81
Icon for Altocumulus rankAltocumulus
Mar 15, 2021

APM Split tunnel

Hi we have deployed a split tunnel in APM to ensure MS Teams traffic goes outside of the tunnel as per F5 guidelines. However, we have several Win10 users who connect to this but their traffic to Te...
spalande's avatar
spalande
Icon for Nacreous rankNacreous
Apr 02, 2021

Is it only happening for win10 users or any other windows OS user? I can think of following points.

 

  • I would suggest to see if "Allow Local DNS Servers" option is checked under NACL.
  • Also please verify, if initital authentication with O365 is working fine. Is it using SAML federation with on-prem IDP and Does it need to go via VPN tunnel?
  • Can you connect to https://teams.microsoft.com/ once you have full vpn tunnel? if not, check in the developer tools in the browser where it fails.
  • If it's working on other windows platforms other than 10, what's special with this build?
  • Involve MS support to troubleshoot as well where this is failing