Forum Discussion
NimbostratusAPM sharepoint 2013
I am running 11.4.0 HF3 and have an issue when creating a task on Sharepoint 2013. It has a pop-up saying the user is undefined and ONLY on IE8. IE9, 10, Chrome, Firefox, and users who hit F5 vip directly to the back-end sharepoint do not get this error. Only users who come through APM portal access get this error and it appears F5 re-writing engine did not pass the credential properly. Anybody run into this problem before?
3 Replies
kj07208_118528Cirrus
I know that there is a problem with the ribbon. An irule has to be done that turn off compress for the url that access the ribbon. Maybe this is a related issue. The following exert is from [http://www.f5.com/pdf/deployment-guides/f5-sharepoint-2010-dg.pdf]
Question: Why does the SharePoint 2010 Document Library ribbon fail to load or get stuck on a status of Loading…? Answer: The F5 HTTP Compression profile may prevent the SharePoint Document Library ribbon from loading. Additionally, 401 Unauthorized responses may be seen for the ribbon object when analyzing HTTP traffic. To solve this issue, create the following iRule and attach to the SharePoint virtual server to disable HTTP compression in responses to requests for this object. To add the iRule 1. From the Main tab, expand Local Traffic and then click iRules. 2. Click the Create button. 3. In the Name box, give the iRule a name. 4. In the Definition section, copy and paste the following code: when HTTP_REQUEST { if { [HTTP::uri] contains "commandui.ashx" } { COMPRESS::disable } } 5. Click Finished.
AP, I have never run into that error. The compression profile issue fixed by the iRule should be present even when not running APM and with most browsers, not just IE8. I recommend opening a support case with F5 about this. If you can post the case number here, I will track it as well.
thanks
AP_129594It's been so long but I believe disable compression and oneconnect fixed the issue.
