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alex_4_236440's avatar
alex_4_236440
Icon for Altostratus rankAltostratus
May 09, 2017

APM Remote Desktop - Could not connect

Hi all,   I'm trying to configure a full webtop that can be accessed externally that contains RDP links to various servers (not RDSH). I've followed the instructions in the following video, which ...
application delivery
BIG-IP Access Policy Manager (APM)
ssl-vpn
  • alex_4_236440's avatar
    alex_4_236440
    May 10, 2017

    This was caused by a wildcard forwarding IP virtual server and AFM. The solution in the end was to add an AFM rule to the wildcard server for port 3389 with a destination of the SSL-VPN VIP and the IP of any Windows server that an APM remote desktop object had been created for.

     

Jad_Tabbara__J1's avatar
Jad_Tabbara__J1
Icon for Cirrostratus rankCirrostratus
May 09, 2017

Hello,

 

Have you verified that the remote server is accessible from F5. You can connect via ssh to the BIG-IP then make a telnet x.x.x.x 3389...

 

Could you share your VS configuration (at least the "Content Rewrite" and "Access Policy" parts) ? Is the "Auto Map" settings set for the "Source Address Translation" ?

 

Note: If your are testing from a Windows machine, it is better to use the MS RDP client instead of using java RDP client.

 

Depending on the BIG IP version you are running you can also check the "APM Compatibility matrix" to view if it supported.

 

Matrix for 12.0 version : https://support.f5.com/kb/en-us/products/big-ip_apm/manuals/product/apm-clientcompatmatrix-12-0-0.html

 

Regards