Forum Discussion

sameh_atef_2110's avatar
sameh_atef_2110
Icon for Cirrus rankCirrus
Jan 13, 2016

APM Portal Resource Issue

Hi,   We have an issue with a Portal Resource that was working fine. But now when we open the Portal Resource on the Webtop page it prompt for username and password for this page and then after pr...
BIG-IP Access Policy Manager (APM)
security
Lucas_Thompson_'s avatar
Lucas_Thompson_
Historic F5 Account
Jan 13, 2016

Both symptoms you're reporting here:

 

https://devcentral.f5.com/questions/apm-portal-resource-sso-issue

 

and on this thread could be caused by inappropriate caching. You probably should try to remove the Web Acceleration Profilesetting from the APM virtual server, if present. If that's not the issue, you need to collect more troubleshooting information.

 

Review the Operations Guide here:

 

http://support.f5.com/kb/en-us/products/big-ip_apm/manuals/product/f5-apm-operations-guide.html

 

Specifically the section on Portal Access Troubleshooting, near the end of the doc.