Forum Discussion
joesnyder_13328
Nimbostratus
NimbostratusAPM Policy Error when logging in "Session cannot be established"
I am having an issue with APM I am hoping someone can help me with. I currently have a fairly basic policy setup using an external logon page. It then checks two domains to see if the user is part of...
brad_11480Nimbostratus
NimbostratusOr could it be that the user bookmarked the logon and the bookmark is directly to the external logon page. If they do this and submit the form, APM won't have a session to associate to it and will issue this error message.
That was the case (and mystery) here. We found out that the user was clicking on a bookmark they had made.
Mrk_Nimbostratus
NimbostratusWe're having the same issues for our websites. Our customers are from all around the country, we can't make them not bookmark the login page ;-). It's a very common thing to do, so I hope there's solution for this.
They load their bookmark and get to the login form. When they POST their info to the "my.policy", APM comes back with the error that no session exists.
Is there a way to create a new session on-the-fly when a user doesn't have one yet or anymore? And obviously, the request should still continue, otherwise they'd have to login _again_.
I don't think there's a setting for this, but I can imagine an iRule could possibly take care of this.