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Forum Discussion

Stephane_COUETT's avatar
Stephane_COUETT
Icon for Nimbostratus rankNimbostratus
Sep 27, 2016

Dear Matthieu ;

 

Thank you for this iApps devellopement. I have few questions for you

 

1- On IOS-10, it seems the iApps is not able to retrieve mobile variables content - The APM receives this message from the mobile client : “session.client.platform is unknown”. Could someone at F5 update the iApps in order to support IOS10 and Windows 10

 

2- It is mandatory to use the F5 Edge Client app (from AppStore) on the mobile in order to help the APM to retreive variable content ? if yes, over all plateforms ?

 

3- Are you aware about other prerequisites ?

 

Thank you very much Matthieu. Have a good day.

 

Jonathan_Wingfi's avatar
Jonathan_Wingfi
Icon for Altostratus rankAltostratus
Sep 28, 2016

I ran into the iOS10 issue, and the fix is pretty simple. Modify the f5_mobileiron_vpn_mobileiron_apm_support irule and look for this section:

                switch -glob [ACCESS::session data get "session.client.platform_version"] {
                        "7.*" -
                        "8.*" -
                        "9.*"{

Change it to: switch -glob [ACCESS::session data get "session.client.platform_version"] { "7." - "8." - "9." - "10."{ Keep the asterisks after the period. The post keeps removing them for some reason.

From my understanding it is necessary for the Edge client to retrieve the UUID. For other platforms you should only need the client components, but it is highly recommended to use the Edge client to avoid potential issues with Chrome and Firefox. Hope this helps.