APM: How to preserve Citrix Web Interface preferences?

Hello,

This is maybe due to the portal access. You can try creating a VS to directly publish the Web Interface and protect it using the same access profile. Your access profile should switch to Multi-domain SSO and the portal access should be replaced by a webtop link that point to the new VS.

This is the scenario I use when I suspect issues with portal access. Mostly due to javascript rewriting.