Forum Discussion
sheylock_84248
Nimbostratus
NimbostratusAPM & Citrix
Good Morning,
I am having some issues in getting external (internet) access to an existing internal Citrix infrastructure to work through an APM. Internal setup includes some NetScaler systems t...
Yann_Desmarest_
Nacreous
NacreousHello,
I suggest you to inspect your .ica file. I think that you will see citrix internal hostname that are not DNS resolvable from Internet.
Why not configuring the Citrix RDP on APM by putting the IP address or hostname of the XML Brokers. Thus, you don't need Netscaler nor Storefront anymore.
- Yann_Desmarest_This way, F5 APM will do patch the ica content to allow access from internet
sheylock_84248Thanks for your answer! Isn't that what Access Policy --> Application Access --> Remote Desktop should be doing? I have switched it between Storefront and Broker Services, the results stay the same.- Yann_Desmarest_The F5 APM need access to the XML brokers and the Citrix farms. Moreover, As far as I remember, you have to switch in Gateway Direct mode on the Citrix configuration. Then, you can put apm and websso logs into debug mode to have more verbose on the apm.log. I suggest also to trace what happens on the client side by using wireshark and fiddler, it can be a dns issue, an ssl issue or something else
